I bought 2x Natural Beeswax Paste and hoped to give one to my brother as a birthday gift. After it was clear that MP could not deliver, I said I wanted my money back. I contacted the Support multiple times to resolve the matter, but no answer - now it’s way past 45 days and I still haven’t heard back from them. Product might be good, but shitty customer service just makes people angry. I found Kevin Murphy Rough Rider Clay to be an even better alternative.
I've been using this product for years and it is hands down the best I've ever used. Firm hold, great shine and look, nothing beats it. I highly recommend!
Purchased on July 28 2021 and still have not received the product nor a response from their customer service department. I tried multiple times and only receive a response from the bot. Not a lot left to say other than dont order
This is my favorite product on the market.
However, like many others, the shipping over the past month was nuts. It took a month and I paid for expedited shipping. And I also received no response from customer support. So if you guys took a vacation in August or had supply chain issues, fine. People would understand. But no communication at all is not good.
Do not order this product. It will not ship and customer service will not get back to you. Find something more dependable since I'm assuming this company is about to tank.